You can cancel an order for a NON-PERSONALIZED item within 12 hours from the moment of order placement. And, you can cancel an order for a PERSONALIZED item within 1 hour from the moment of order placement.
The refund for the canceled order will be processed to the original form of payment. Usually, it takes about 7 days to process the refund for the canceled order. In fact, the processing time depends on your bank policies.
Please, message us to proceed with the cancellation.