Exchanges, returns, and cancellations

If the NON-PERSONALIZED item did not meet your expectations, you have the right to exchange it within 14 days of receiving it. The item you want to exchange for another must be in good condition, without damage (except if the damage was due to our ...

If the NON-PERSONALIZED item did not meet your expectations, you have the right to return it within 14 days of receiving it. The item you want to return must be in good condition, without damage (except if the damage was due to our fault) and should...

You have the right to cancel an order for a NON-PERSONALIZED item within 12 (twelve) hours from the moment of order placement. And, you have the right to cancel an order for a PERSONALIZED item within 1 (one) hour from the moment of order placement...